Frequently Asked Questions
Everything you need to know about custom magnets
Ordering
How do I place an order?
Simply use our online design tool to create your magnets, choose your size and quantity, then proceed to checkout. You can pay securely with credit/debit card or PayPal.
What's the minimum order quantity?
For fridge and car magnets, you can order as few as 1 unit. Business card magnets have a minimum order of 50 units.
Do you offer bulk discounts?
Yes! We offer discounts on larger orders. Contact us for a custom quote on bulk orders over 100 units.
Design & Printing
What file formats do you accept?
We accept JPG, PNG, PDF, and SVG files. For best results, use high-resolution images (300 DPI or higher).
Can you help with design?
Yes! Our design tool makes it easy to create magnets, or contact us for professional design assistance.
What's the print quality like?
We use professional-grade printing equipment for vibrant, full-colour prints with a glossy finish.
Product Quality
How strong are the magnets?
Our magnets use strong magnetic backing that securely holds to fridges, filing cabinets, and metal surfaces. Car magnets use extra-strong magnets suitable for vehicles.
Are they weatherproof?
Yes! Our magnets are water-resistant and UV-protected. Car magnets are specifically designed for outdoor use.
How long do they last?
With proper care, our magnets can last for years. The print quality remains vibrant and the magnetic strength stays strong.
Delivery & Returns
How long does delivery take?
Standard delivery takes 3-5 working days. Express next-day delivery is available for orders placed before 2pm.
What's your returns policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your order, contact us for a refund or replacement.