Terms & Conditions

Last updated: November 2024

1. Introduction

Welcome to Magnetico. These terms and conditions outline the rules and regulations for the use of our website and services.

By accessing this website and placing an order, you accept these terms and conditions in full. Do not continue to use Magnetico's website if you do not accept all of the terms and conditions stated on this page.

2. Orders and Payment

  • • All orders are subject to acceptance and availability
  • • Prices are in GBP and include VAT where applicable
  • • Payment must be received before orders are processed
  • • We reserve the right to refuse any order
  • • Bulk order pricing is available upon request

3. Product Information

We make every effort to display product colours and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product colour.

Custom products are made to order based on your specifications. Please review your design carefully before placing an order.

4. Delivery

  • • Delivery times are estimates and not guaranteed
  • • We are not liable for delays caused by courier services
  • • Risk passes to you upon delivery
  • • You must inspect goods upon delivery and report any damage within 48 hours

5. Returns and Refunds

We offer a 30-day satisfaction guarantee. Please see our Returns Policy for full details.

Custom-designed products can only be returned if there is a manufacturing defect or quality issue.

6. Intellectual Property

You retain all rights to designs and images you upload. By uploading content, you confirm that you have the right to use it and that it doesn't infringe on any third-party rights.

You agree not to upload content that is illegal, offensive, or infringes on intellectual property rights.

7. Limitation of Liability

We will not be liable for any indirect, special, or consequential loss or damage arising from the use of our products or services.

Our total liability to you shall not exceed the amount paid for the relevant order.

8. Privacy

Your privacy is important to us. Please see our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions about these terms and conditions, please contact us:

Email: info@magnetico.co.uk

Phone: 0800 123 4567

Address: Magnetico Ltd, London, United Kingdom